All Systems Operational

About This Site

The Vetspire Status Page displays the current statuses of Vetspire features, live updates on system issues, and details of planned maintenance. Please contact us at https://support.vetspire.com/ if you are experiencing an issue that is not listed on this page.

Uptime over the past 90 days. View historical uptime.
Vetspire (Web App) Operational
90 days ago
100.0 % uptime
Today
Vetspire UI Operational
90 days ago
100.0 % uptime
Today
Billing Operational
Boarding Operational
Encounters Operational
NOVA Operational
Patient Chart Operational
PDFs Operational
Reminders Operational
Reporting Operational
Scheduling Operational
SSO/Login Operational
Medication Label Operational
Vetspire API Operational
90 days ago
100.0 % uptime
Today
Vetspire Online Modules Operational
Book.Your.Vet - Online Booking Operational
Pay.Your.Vet - Remote Pay Operational
Checkin.Your.Vet - Online Check-In Operational
Vetspire Telemedicine Operational
Vetspire AI Operational
90 days ago
100.0 % uptime
Today
Payment Processors (Third-Party Integrations) Operational
CardConnect Operational
Square Operational
Stripe Operational
Labs (Third-Party Integrations) Operational
IDEXX VetConnectPlus & In-House Labs Operational
IDEXX WebPacs Operational
Antech Operational
Communications (Third-Party Integrations) Operational
Dialpad Operational
Documo Cloud Fax Operational
RingCentral Operational
SendGrid Email Marketing Operational
Twilio SMS Operational
Support (Third-Party Integrations) Operational
Freshdesk Operational
Confluence (Vetspire User Manual) Operational
Other Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Third-Party Integration (Other) Operational
90 days ago
100.0 % uptime
Today
Cubex Operational
PrintNode Operational
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Datastore Operational
Google Cloud Platform Google Cloud Dataproc Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google App Engine Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Vetspire API Response Time
Fetching

Jul 31, 2026

Boarding Module Access
Resolved - This incident has been resolved.
Jul 31, 13:24 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 31, 10:28 EDT
Identified - We have identified the cause of this issue and are working to implement a fix.
Jul 30, 07:21 EDT
Investigating - We are investigating reports of limited or unavailable access to the Boarding Module We will update this page once we identify the full impact of this issue.
Jul 29, 16:31 EDT

Jul 30, 2026

Jul 29, 2026

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Online Booking Service Outage: book.your.vet
Resolved - This issue has been resolved.
Jul 24, 21:09 EDT
Monitoring - A fix has been implemented and we are monitoring the results. The Booking site has has returned to normal operations.
Jul 24, 17:40 EDT
Update - We are continuing to investigate this issue.
Jul 24, 16:23 EDT
Investigating - We are currently investigating reports of issues accessing the book.your.vet online booking link. Our team is actively looking into the issue
Jul 24, 14:15 EDT

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

Encounter Intake Section Missing Dropdown Fields
Resolved - This incident has been resolved.
Jul 21, 09:04 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 09:50 EDT
Investigating - We are investigating reports of missing dropdown fields within the Intake section of some encounters
Jul 16, 12:20 EDT

Jul 20, 2026

3rd party outage:Freshworks chat
Resolved - This incident has been resolved.
Jul 20, 09:36 EDT
Investigating - Freshworks is currently experiencing an outage affecting the chat feature that is affecting several PIMS, including Vetspire.
Jul 17, 16:08 EDT

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Unable to accept cash payments with change with round down feature enabled
Resolved - This incident has been resolved.
Jul 17, 12:30 EDT
Identified - We have identified the cause of this issue and are working to implement a fix.
Jul 16, 07:04 EDT
Investigating - Currently Investigating: Error message appears when taking a cash payment when "rounding on cash invoices" is enabled.
Jul 15, 16:02 EDT
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