Expiration Dates are not printing on RX label
Monitoring - We have released a fix for this issue and are continuing to closely monitor.
May 22, 2026 - 09:40 EDT
Identified - We have identified the cause of this issue and are working to implement a fix.
May 20, 2026 - 18:00 EDT
Investigating - We are investigating an issue where Expiration Dates are not displaying on RX labels. Our team is actively working on this issue.
May 20, 2026 - 14:04 EDT

About This Site

The Vetspire Status Page displays the current statuses of Vetspire features, live updates on system issues, and details of planned maintenance. Please contact us at https://support.vetspire.com/ if you are experiencing an issue that is not listed on this page.

Uptime over the past 90 days. View historical uptime.
Vetspire (Web App) Operational
90 days ago
99.74 % uptime
Today
Vetspire UI Operational
90 days ago
99.74 % uptime
Today
Billing Operational
Boarding Operational
Encounters Operational
NOVA Operational
Patient Chart Operational
PDFs Operational
Reminders Operational
Reporting Operational
Scheduling Operational
SSO/Login Operational
Medication Label Operational
Vetspire API Operational
90 days ago
100.0 % uptime
Today
Vetspire Online Modules Operational
Book.Your.Vet - Online Booking Operational
Pay.Your.Vet - Remote Pay Operational
Checkin.Your.Vet - Online Check-In Operational
Vetspire Telemedicine Operational
Vetspire AI Operational
90 days ago
99.94 % uptime
Today
Payment Processors (Third-Party Integrations) Operational
CardConnect Operational
Square Operational
Stripe Operational
Labs (Third-Party Integrations) Operational
IDEXX VetConnectPlus & In-House Labs Operational
IDEXX WebPacs Operational
Antech Operational
Communications (Third-Party Integrations) Operational
Dialpad Operational
Documo Cloud Fax Operational
RingCentral Operational
SendGrid Email Marketing Operational
Twilio SMS Operational
Support (Third-Party Integrations) Operational
Freshdesk Operational
Confluence (Vetspire User Manual) Operational
Other Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Third-Party Integration (Other) Operational
90 days ago
100.0 % uptime
Today
Cubex Operational
PrintNode Operational
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Datastore Operational
Google Cloud Platform Google Cloud Dataproc Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google App Engine Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Vetspire API Response Time
Fetching
May 22, 2026

Unresolved incident: Expiration Dates are not printing on RX label.

May 21, 2026

No incidents reported.

May 20, 2026
Toast Error for adding/editing exp date in a medication
Resolved - This incident has been resolved.
May 20, 11:41 EDT
Monitoring - We have released a fix for this issue and are continuing to closely monitor performance of Vetspire features.
May 20, 11:00 EDT
Identified - We have identified the cause of this issue and are working to implement a fix.
May 20, 10:00 EDT
Investigating - We are aware of and investigating an issue that when manually adding an expiration date on an RX label produces a Toast error.
May 20, 07:00 EDT
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Medication Modal: Dose Dropdown units do not match Product "Units of Measurement" list
Resolved - This issue has been resolved. If you continue to experience any issues, please log out and back into Vetspire.
May 11, 07:06 EDT
Update - A fix has been deployed to our testing environment and is currently being verified. We will provide a further update once it is ready to be released.
May 8, 07:20 EDT
Update - We are continuing to work on a fix for this issue.
May 7, 07:27 EDT
Identified - We have identified the cause of this issue and are working to implement a fix.
May 7, 06:15 EDT
Investigating - We are currently investigating an issue within the Medication Modal where the Dose dropdown may not display the full list of available units of measurement. Note: This does not affect default units, which continue to display correctly when a product is ordered.
May 6, 08:17 EDT
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
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