All Systems Operational

About This Site

The Vetspire Status Page displays the current statuses of Vetspire features, live updates on system issues, and details of planned maintenance. Please contact us at https://support.vetspire.com/ if you are experiencing an issue that is not listed on this page.

Uptime over the past 90 days. View historical uptime.
Vetspire (Web App) Operational
90 days ago
99.74 % uptime
Today
Vetspire UI Operational
90 days ago
99.74 % uptime
Today
Billing Operational
Boarding Operational
Encounters Operational
NOVA Operational
Patient Chart Operational
PDFs Operational
Reminders Operational
Reporting Operational
Scheduling Operational
SSO/Login Operational
Medication Label Operational
Vetspire API Operational
90 days ago
100.0 % uptime
Today
Vetspire Online Modules Operational
Book.Your.Vet - Online Booking Operational
Pay.Your.Vet - Remote Pay Operational
Checkin.Your.Vet - Online Check-In Operational
Vetspire Telemedicine Operational
Vetspire AI Operational
90 days ago
99.91 % uptime
Today
Payment Processors (Third-Party Integrations) Operational
CardConnect Operational
Square Operational
Stripe Operational
Labs (Third-Party Integrations) Operational
IDEXX VetConnectPlus & In-House Labs Operational
IDEXX WebPacs Operational
Antech Operational
Communications (Third-Party Integrations) Operational
Dialpad Operational
Documo Cloud Fax Operational
RingCentral Operational
SendGrid Email Marketing Operational
Twilio SMS Operational
Support (Third-Party Integrations) Operational
Freshdesk Operational
Confluence (Vetspire User Manual) Operational
Other Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Third-Party Integration (Other) Operational
90 days ago
100.0 % uptime
Today
Cubex Operational
PrintNode Operational
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Datastore Operational
Google Cloud Platform Google Cloud Dataproc Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google App Engine Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Vetspire API Response Time
Fetching
Apr 15, 2026

No incidents reported today.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Errors and Limited Access
Resolved - This incident has been resolved.
Apr 7, 11:57 EDT
Monitoring - We have released a fix for this issue and are continuing to closely monitor performance of Vetspire features. We will update this page when the issue is resolved.
Apr 7, 11:08 EDT
Update - We have implemented a fix to mitigate the impact and are currently seeing a significant reduction in error rates. We are remaining in an investigating state as we monitor the environment and continue to work toward a full resolution. We will provide further updates as we confirm complete stability.
Apr 7, 10:55 EDT
Update - We are continuing to investigate. We understand this impacts your workflow and are working to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available.
Apr 7, 10:45 EDT
Investigating - We are investigating reports of limited or unavailable access to the listed Vetspire feature(s). We will update this page once we identify the full impact of this issue.
Apr 7, 10:19 EDT
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
IDEXX IHD and Reference Lab Partial Outage
Resolved - This incident has been marked as resolved by Idexx.
Apr 1, 10:27 EDT
Update - IDEXX has reported that a fix has been implemented, and they are continuing to monitor the results.
Mar 30, 21:09 EDT
Monitoring - IDEXX is reporting that a fix has been implemented and they are monitoring the results.
Mar 30, 16:13 EDT
Identified - IDEXX is currently experiencing an outage that is affecting several PIMS, including Vetspire. Please contact IDEXX for more information
Mar 30, 11:43 EDT
← Incident History Powered by Atlassian Statuspage