Investigating - Freshworks is currently experiencing an outage affecting the chat feature that is affecting several PIMS, including Vetspire.
Jul 17, 2026 - 16:08 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 17, 2026 - 09:50 EDT
Investigating - We are investigating reports of missing dropdown fields within the Intake section of some encounters
Jul 16, 2026 - 12:20 EDT

About This Site

The Vetspire Status Page displays the current statuses of Vetspire features, live updates on system issues, and details of planned maintenance. Please contact us at https://support.vetspire.com/ if you are experiencing an issue that is not listed on this page.

Vetspire (Web App) Operational
90 days ago
100.0 % uptime
Today
Vetspire UI Operational
90 days ago
100.0 % uptime
Today
Billing Operational
Boarding Operational
Encounters Operational
NOVA Operational
Patient Chart Operational
PDFs Operational
Reminders Operational
Reporting Operational
Scheduling Operational
SSO/Login Operational
Medication Label Operational
Vetspire API Operational
90 days ago
100.0 % uptime
Today
Vetspire Online Modules Operational
Book.Your.Vet - Online Booking Operational
Pay.Your.Vet - Remote Pay Operational
Checkin.Your.Vet - Online Check-In Operational
Vetspire Telemedicine Operational
Vetspire AI Operational
90 days ago
100.0 % uptime
Today
Payment Processors (Third-Party Integrations) Operational
CardConnect Operational
Square Operational
Stripe Operational
Labs (Third-Party Integrations) Operational
IDEXX VetConnectPlus & In-House Labs Operational
IDEXX WebPacs Operational
Antech Operational
Communications (Third-Party Integrations) Operational
Dialpad Operational
Documo Cloud Fax Operational
RingCentral Operational
SendGrid Email Marketing Operational
Twilio SMS Operational
Support (Third-Party Integrations) Degraded Performance
Freshdesk Degraded Performance
Confluence (Vetspire User Manual) Operational
Other Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Third-Party Integration (Other) Operational
90 days ago
100.0 % uptime
Today
Cubex Operational
PrintNode Operational
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Datastore Operational
Google Cloud Platform Google Cloud Dataproc Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google App Engine Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Vetspire API Response Time
Fetching
Jul 19, 2026

No incidents reported today.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
Resolved - This incident has been resolved.
Jul 17, 12:30 EDT
Identified - We have identified the cause of this issue and are working to implement a fix.
Jul 16, 07:04 EDT
Investigating - Currently Investigating: Error message appears when taking a cash payment when "rounding on cash invoices" is enabled.
Jul 15, 16:02 EDT
Jul 16, 2026
Jul 15, 2026
Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.