All Systems Operational

About This Site

This is Vetspire's status page, where you can get updates on how our systems are doing and their technical efficiency. If there are interruptions to service, we will post a note here. Feel free to subscribe for updates.

Vetspire API Operational
90 days ago
100.0 % uptime
Today
Vetspire Web UI Operational
90 days ago
99.99 % uptime
Today
Online Modules Operational
90 days ago
100.0 % uptime
Today
Book.Your.Vet - Online Booking Operational
90 days ago
100.0 % uptime
Today
Pay.Your.Vet - Remote Pay Operational
90 days ago
100.0 % uptime
Today
Checkin.Your.Vet - Online Check-In Operational
90 days ago
100.0 % uptime
Today
Vetspire Telemedicine Operational
90 days ago
100.0 % uptime
Today
Third-Party Integrations Operational
90 days ago
99.87 % uptime
Today
IDEXX VetConnectPlus & In-House Labs ? Operational
90 days ago
99.13 % uptime
Today
IDEXX WebPacs Operational
90 days ago
100.0 % uptime
Today
ANTECH Operational
90 days ago
100.0 % uptime
Today
Abaxis Operational
Cubex Operational
90 days ago
99.74 % uptime
Today
Cardconnect Payment Processing Operational
Square Payment Processing ? Operational
Twilio SMS ? Operational
RingCentral Operational
Dialpad Integrations Operational
Intacct Operational
SendGrid API v3 Operational
90 days ago
99.9 % uptime
Today
Stripe API Operational
90 days ago
100.0 % uptime
Today
Stripe Dashboard Operational
90 days ago
100.0 % uptime
Today
Stripe Checkout.js Operational
90 days ago
100.0 % uptime
Today
Stripe JS Operational
90 days ago
100.0 % uptime
Today
Documo (Fax integration) Operational
90 days ago
100.0 % uptime
Today
Vetspire Support Operational
90 days ago
99.97 % uptime
Today
Freshdesk WEB APP Operational
90 days ago
100.0 % uptime
Today
Vetspire Support Chat - Fresh Chat Operational
90 days ago
100.0 % uptime
Today
Vetspire Manual- Confluence View Content Operational
90 days ago
99.92 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Database upgrade Aug 21, 00:00-04:00 PDT
We will be performing the database upgrade that we were unable to complete last time. We've made several improvements to our upgrade process and we hope to keep disruption to a minimum this time - we do not plan to extend beyond the scheduled maintenance window.

We will once again switch read-only mode on at beginning of this maintenance.

We will also provide more frequent updates through these notifications to keep everyone informed.

Posted on Aug 4, 02:41 PDT
Vetspire API Response Time
Fetching
Apdex
Fetching
Past Incidents
Aug 17, 2022

No incidents reported today.

Aug 16, 2022

No incidents reported.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022
Resolved - This incident has been resolved.
Aug 12, 13:18 PDT
Monitoring - Cubex has informed us that systems are all operational.
Aug 12, 12:00 PDT
Investigating - Cubex has reported that they are currently having an issue with the MyCubex portal which is affecting all Integrations.
Their Development team is aware and is currently working on getting this resolved asap.

Aug 12, 07:52 PDT
Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022
Resolved - This incident has been resolved.
Aug 3, 05:34 PDT
Update - Idexx has informed us that they have fixed the issue.
Aug 3, 05:34 PDT
Investigating - We are aware of an issue on Idexx’s end that is causing Idexx Reference & In-house labs to populate an error when ordering from Vetspire. This seems to be affecting a number of practice management software including Vetspire. We are in contact with Idexx and will provide an update ASAP.
Aug 2, 13:46 PDT