Unable to send customized emails without "Sad Dog"

Incident Report for Vetspire

Resolved

This incident has been resolved.

Posted Sep 07, 2022 - 11:08 PDT

Update

We are continuing to investigate this issue.

Posted Sep 07, 2022 - 11:08 PDT

Investigating

Vetspire Support has just been made aware of users' inability to send customized emails without "Sad Dog"
We are working with the Product & Development Team to get this corrected ASAP.

Posted Sep 07, 2022 - 10:13 PDT

This incident affected: Vetspire Web UI and Third-Party Integrations (SendGrid API v3).