SEV1 Unable to Refill Medications - Getting PIN Number box when feature not enabled

Incident Report for Vetspire Status Page

Resolved

This incident has been resolved.
Posted Oct 01, 2025 - 12:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2025 - 11:39 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 01, 2025 - 10:53 EDT

Investigating

We are currently investigating this issue.
Posted Oct 01, 2025 - 10:52 EDT
This incident affected: Vetspire (Web App) (Vetspire UI).