We have now rolled back and the read-only mode is disabled. Apologies for extended disruption today.
Posted Jul 24, 2022 - 10:03 EDT
Verifying
Unfortunately, we weren't able to complete the upgrade successfully and we are rolling back. The read-only mode will be disabled shortly.
Posted Jul 24, 2022 - 09:57 EDT
Update
We are rolling out the upgraded database again after resolving the issues we identified earlier. We hope we will be able to turn the read-only mode off shortly after that.
Posted Jul 24, 2022 - 08:07 EDT
Update
We have now identified the issue with the new database and are in process of resolving it. Vetspire should continue to be available in read-only mode. We do not currently have an ETA for when this will be turned off.
Posted Jul 24, 2022 - 06:03 EDT
Update
We have now switched to the upgraded database and are looking into issues with reading patient data. Read-only mode is going to continue while we investigate.
Posted Jul 24, 2022 - 05:14 EDT
Update
We expect to have to keep the read-only mode on for another 30-45 minutes (approx. until 02:00 - 02:15am PDT)
Posted Jul 24, 2022 - 04:33 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 24, 2022 - 04:00 EDT
Update
We are pausing Labs, RingCentral and Dialpad integrations shortly ahead of the database upgrade.
Posted Jul 24, 2022 - 03:54 EDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jul 24, 2022 - 03:46 EDT
Scheduled
We are planning a major database upgrade. We expect Vetspire to continue to be usable, but we will enable a read-only mode for about 45 minutes during this maintenance. This will affect both the website as well as all operations made through the API.