Database upgrade
Scheduled Maintenance Report for Vetspire
We have now rolled back and the read-only mode is disabled. Apologies for extended disruption today.
Posted Jul 24, 2022 - 07:03 PDT
Unfortunately, we weren't able to complete the upgrade successfully and we are rolling back. The read-only mode will be disabled shortly.
Posted Jul 24, 2022 - 06:57 PDT
We are rolling out the upgraded database again after resolving the issues we identified earlier. We hope we will be able to turn the read-only mode off shortly after that.
Posted Jul 24, 2022 - 05:07 PDT
We have now identified the issue with the new database and are in process of resolving it. Vetspire should continue to be available in read-only mode. We do not currently have an ETA for when this will be turned off.
Posted Jul 24, 2022 - 03:03 PDT
We have now switched to the upgraded database and are looking into issues with reading patient data. Read-only mode is going to continue while we investigate.
Posted Jul 24, 2022 - 02:14 PDT
We expect to have to keep the read-only mode on for another 30-45 minutes (approx. until 02:00 - 02:15am PDT)
Posted Jul 24, 2022 - 01:33 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 24, 2022 - 01:00 PDT
We are pausing Labs, RingCentral and Dialpad integrations shortly ahead of the database upgrade.
Posted Jul 24, 2022 - 00:54 PDT
We will be undergoing scheduled maintenance during this time.
Posted Jul 24, 2022 - 00:46 PDT
We are planning a major database upgrade. We expect Vetspire to continue to be usable, but we will enable a read-only mode for about 45 minutes during this maintenance. This will affect both the website as well as all operations made through the API.
Posted Jul 01, 2022 - 15:25 PDT
This scheduled maintenance affected: Online Modules (Book.Your.Vet - Online Booking, Pay.Your.Vet - Remote Pay, Checkin.Your.Vet - Online Check-In, Vetspire Telemedicine), Third-Party Integrations (IDEXX VetConnectPlus & In-House Labs, IDEXX WebPacs, ANTECH, Abaxis, Cubex, Cardconnect Payment Processing, Square Payment Processing, RingCentral, Dialpad Integrations, Intacct, SendGrid API v3, Stripe API, Documo (Fax integration)), and Vetspire API, Vetspire Web UI.