Idexx Reference & In-house labs are failing to order.

Incident Report for Vetspire

Resolved

This incident has been resolved.

Posted Aug 03, 2022 - 05:34 PDT

Update

Idexx has informed us that they have fixed the issue.

Posted Aug 03, 2022 - 05:34 PDT

Investigating

We are aware of an issue on Idexx’s end that is causing Idexx Reference & In-house labs to populate an error when ordering from Vetspire. This seems to be affecting a number of practice management software including Vetspire. We are in contact with Idexx and will provide an update ASAP.

Posted Aug 02, 2022 - 13:46 PDT

This incident affected: Third-Party Integrations (IDEXX VetConnectPlus & In-House Labs).