Vetspire Outage

Incident Report for Vetspire Status Page

Resolved

We confirmed no further issues. Please note, during the troubleshooting for this issue we have disabled API access - if any of your API operations failed in the last couple of hours, they should work after a retry now.
Posted Apr 26, 2022 - 20:56 EDT

Update

We are continuing to monitor for any further issues.
Posted Apr 26, 2022 - 20:19 EDT

Update

We believe we have resolved the issue and will continue to monitor.
Posted Apr 26, 2022 - 20:00 EDT

Update

Vetspire is back up, however running slow. On your keyboard Ctrl + Shift +R and Vetspire should be back. If not completely close all Vetspire tabs. The Flow Page is not loading and is bring up "Sad Dog"
Posted Apr 26, 2022 - 18:17 EDT

Update

Vetspire is back up, however running slow. On your keyboard Ctrl + Shift +R and Vetspire should be back. If not completely close all Vetspire tabs.
Posted Apr 26, 2022 - 18:11 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 26, 2022 - 18:08 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 26, 2022 - 18:00 EDT

Investigating

We are currently investigating this issue.
Posted Apr 26, 2022 - 17:29 EDT
This incident affected: Vetspire UI (Web APP) and Vetspire API.