Idexx Webpaccs - unable to order radiology tests

Incident Report for Vetspire Status Page

Resolved

Idexx has informed us this issue has been resolved. All users should be able to order radiology exams via the IDEXX Webpaccs integration.

Posted Sep 08, 2022 - 14:39 EDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 08, 2022 - 14:37 EDT

Identified

Idexx's Diagnostic Imaging team is working on an outage that is affecting ordering and DICOM Send and Receive. As soon as a fix is implemented, Vetspire will post an update here.

Posted Sep 08, 2022 - 11:56 EDT

Investigating

Idexx Webpaccs is experiencing an issue. We will update this page as soon as Vetspire has been informed this incident is resolved.

Posted Sep 08, 2022 - 10:31 EDT

This incident affected: Third-Party Integrations (Labs) (IDEXX WebPacs).