Medication Modal: Dose Dropdown units do not match Product "Units of Measurement" list

Incident Report for Vetspire Status Page

Resolved

This issue has been resolved. If you continue to experience any issues, please log out and back into Vetspire.
Posted May 11, 2026 - 07:06 EDT

Update

A fix has been deployed to our testing environment and is currently being verified. We will provide a further update once it is ready to be released.
Posted May 08, 2026 - 07:20 EDT

Update

We are continuing to work on a fix for this issue.
Posted May 07, 2026 - 07:27 EDT

Identified

We have identified the cause of this issue and are working to implement a fix.
Posted May 07, 2026 - 06:15 EDT

Investigating

We are currently investigating an issue within the Medication Modal where the Dose dropdown may not display the full list of available units of measurement. Note: This does not affect default units, which continue to display correctly when a product is ordered.
Posted May 06, 2026 - 08:17 EDT
This incident affected: Vetspire (Web App) (Medication Label).