SEV 2- Encounter Vitals Weight Type is Defaulting to LBs When Unit Is Blank

Incident Report for Vetspire Status Page

Resolved

This incident has been resolved.
Posted Dec 03, 2025 - 16:44 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 03, 2025 - 14:16 EST

Identified

We have identified the cause of this issue and are working to implement a fix.
Posted Dec 03, 2025 - 12:25 EST

Update

We are continuing to investigate this issue.
Posted Dec 03, 2025 - 10:27 EST

Investigating

We are investigating reports of limited or unavailable access to the listed Vetspire feature(s). We will update this page once we identify the full impact of this issue.

- Patient Weight
Posted Dec 03, 2025 - 10:27 EST
This incident affected: Vetspire (Web App) (Encounters).