We have completed our tests and see no issues. We are now closing this maintenance, but we will continue to monitor the chat for any problems throughout the day - please reach out if you see anything wrong.
Thank you for your patience!
Posted Aug 21, 2022 - 05:07 EDT
Verifying
We are turning read-only mode off and verifying that everything works again. Please reach out through chat if you experience any issues.
Posted Aug 21, 2022 - 04:43 EDT
Update
Our initial tests look good, we are hoping to turn the read-only mode off in the next 15 minutes.
Posted Aug 21, 2022 - 04:23 EDT
Update
We are now rebooting with the new database. Read-only mode is going to be on while we perform some tests. Please reach out in chat if you see anything slow down or have any other issues - thank you!
Posted Aug 21, 2022 - 04:03 EDT
Update
We are turning read-only mode on to prevent changes while we make upgrades to our database.
Posted Aug 21, 2022 - 03:04 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 21, 2022 - 03:00 EDT
Scheduled
We will be performing the database upgrade that we were unable to complete last time. We've made several improvements to our upgrade process and we hope to keep disruption to a minimum this time - we do not plan to extend beyond the scheduled maintenance window.
We will once again switch read-only mode on at beginning of this maintenance.
We will also provide more frequent updates through these notifications to keep everyone informed.
Posted Aug 04, 2022 - 05:41 EDT
This scheduled maintenance affected: Vetspire UI (Web APP), Vetspire API, Google Cloud Platform Google Compute Engine, Cubex, Third-Party Integrations (Labs) (IDEXX VetConnectPlus & In-House Labs, IDEXX WebPacs, Abaxis, ANTECH), Vetspire Online Modules (Book.Your.Vet - Online Booking, Pay.Your.Vet - Remote Pay, Checkin.Your.Vet - Online Check-In, Vetspire Telemedicine), Vetspire Support - Using Third-Party Integrations (Freshdesk WEB APP, Vetspire Support Chat - Fresh Chat, Vetspire Manual- Confluence View Content), Third-Party - Communication Integrations - Fax (Dialpad Integrations, RingCentral), Third-Party - Communication Integrations - e-mail (SendGrid API v3), and Third-Party Integrations (Payment Processing) (Cardconnect Payment Processing, Square Payment Processing, Intacct, Stripe API, Stripe Dashboard, Stripe Checkout.js, Stripe JS).