Database upgrade

Scheduled Maintenance Report for Vetspire Status Page

Completed

We have completed our tests and see no issues. We are now closing this maintenance, but we will continue to monitor the chat for any problems throughout the day - please reach out if you see anything wrong.

Thank you for your patience!
Posted Aug 21, 2022 - 05:07 EDT

Verifying

We are turning read-only mode off and verifying that everything works again. Please reach out through chat if you experience any issues.
Posted Aug 21, 2022 - 04:43 EDT

Update

Our initial tests look good, we are hoping to turn the read-only mode off in the next 15 minutes.
Posted Aug 21, 2022 - 04:23 EDT

Update

We are now rebooting with the new database. Read-only mode is going to be on while we perform some tests. Please reach out in chat if you see anything slow down or have any other issues - thank you!
Posted Aug 21, 2022 - 04:03 EDT

Update

We are turning read-only mode on to prevent changes while we make upgrades to our database.
Posted Aug 21, 2022 - 03:04 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 21, 2022 - 03:00 EDT

Scheduled

We will be performing the database upgrade that we were unable to complete last time. We've made several improvements to our upgrade process and we hope to keep disruption to a minimum this time - we do not plan to extend beyond the scheduled maintenance window.

We will once again switch read-only mode on at beginning of this maintenance.

We will also provide more frequent updates through these notifications to keep everyone informed.
Posted Aug 04, 2022 - 05:41 EDT
This scheduled maintenance affected: Vetspire (Web App) (Vetspire UI), Labs (Third-Party Integrations) (IDEXX VetConnectPlus & In-House Labs, IDEXX WebPacs, Antech), Vetspire Online Modules (Book.Your.Vet - Online Booking, Pay.Your.Vet - Remote Pay, Checkin.Your.Vet - Online Check-In, Vetspire Telemedicine), Google Cloud Platform (Google Cloud Platform Google Compute Engine), Support (Third-Party Integrations) (Freshdesk, Confluence (Vetspire User Manual)), Communications (Third-Party Integrations) (Dialpad, RingCentral), Vetspire API, Other Third-Party Integrations (Cubex), and Payment Processors (Third-Party Integrations) (CardConnect, Square).